Frequently Asked Questions

  • What size storage unit do I need for my belongings?

    Determining the right size unit depends on the items you plan to store. Our website features a helpful size guide with examples of common items to assist you in choosing the appropriate unit. Additionally, our staff is available to provide personalized recommendations based on your specific needs.

  • Can I access my storage unit anytime?

    Yes, our self-storage facility offers 24/7 access to your unit. We understand that flexibility is crucial, and our secure premises are equipped with state-of-the-art technology to ensure you can access your belongings whenever it suits your schedule.

  • What security measures are in place to protect my stored items?

    Our facility prioritizes the safety and security of your belongings. We employ a range of measures, including 24/7 surveillance, access control systems, and well-lit premises. Our goal is to provide a secure environment, giving you peace of mind that your items are in good hands.

  • Can I change the size of my storage unit if my needs change over time?

    Absolutely! We understand that your storage needs may evolve. You can easily transfer to a different unit size based on availability. Just contact our friendly staff, and they will assist you in finding a unit that better suits your requirements. We're committed to ensuring your storage experience remains convenient and flexible.

  • Do you offer climate controlled units?

    Yes! All of our storage units are climate controlled to help protect your belongings from extreme temperatures and humidity. This is especially useful for items like electronics, wood furniture, photos, and documents that can be damaged by heat or moisture.

  • Is the facility accessible 24/7?

    Absolutely. We offer 24-hour gate access every day of the week, so you can visit your unit on your own schedule.

  • How secure is your facility?

    Your peace of mind is a top priority. Climate Care Storage features 24/7 video surveillance, gated keypad entry, and full perimeter fencing. Only tenants with a unique access code can enter the facility.

  • Can I rent a unit online?

    Yes! You can browse available unit sizes, reserve your space, and complete your rental entirely online. You’ll also be able to manage your account and pay your bill from any device, anytime.